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Found about 426 results |
Articles
Windows Deployment Services (WDS) May not Import Realtek LAN Drivers
Problem Newer versions of the Realtek LAN Driver, from around mid-2014 onwards, may fail to import into Windows Deployment Services, either WDS 2008R2 or WDS 2012. WDS reports that the package addition failed. However, no actual error code or meaningful reason for the failure is...
Articles -> Stone Branded Products -> Servers and Workstations -> Installation, Drivers and Software
13 Apr, 2017
How can I Clear a TPM module or Recover from Authorisation Lockout?
Scenario TPM Modules can become locked when too many incorrect PIN attempts are made to access the information stored on the module. The number of failed attempts before lockout will vary depending on the TPM version (1.2 or 2.0) and in the case of TPM 2.0, the policies configured in the...
Articles -> Stone Branded Products -> Laptops, Netbooks and Tablets -> Frequently Asked Questions (FAQ)
12 Apr, 2017
BOAMOT-489 - How to access Asus EZFlash utility
BOAMOT-489 - Asus PRIME Q270M-C is part of the Asus commercial range, for which Asus have opted to use the traditional text based menu system instead of the 'consumer' orinetated GUI.. To access the motherboard's built in EZFlash BIOS update utility, you need to press ALT + F2 during POST. ...
Articles -> Stone Branded Products -> Desktop PCs and All-in-One (AIO) -> Frequently Asked Questions (FAQ)
07 Apr, 2017
Stone N120 Netbook - Wireless Network may not be available during Domain Logon
Issue We have identified an enhancement to the software which ships with the N120 netbook to improve the wireless performance of the system when used in a domain networking environment, when the system is booted from cold with the AC power disconnected (in other words, turned on and...
Articles -> Stone Branded Products -> Laptops, Netbooks and Tablets -> Troubleshooting
07 Apr, 2017
What is a RAID Cache Battery or Capacitor? Do I Need One?
RAID Capacitors and Smart Cache Batteries These batteries are used to protect the contents of a hardware RAID card's write cache from being lost, in the event of a power-outage. If you are using a software RAID controller, or a host bus adapter (HBA) that does not have a cache buffer,...
Articles -> Stone Branded Products -> Servers and Workstations -> Frequently Asked Questions (FAQ)
06 Apr, 2017
How to Raise a Support Incident with Stone Managed Services
How to Get Help There are three main methods to request help under your Stone Assist or Stone Managed Services provision: The Stone Assist / Stone Managed Services Portal By Email By Phone Stone Managed Services Portal The Stone Managed Services portal provides an easy to use, fast...
Articles -> Managed Services
04 Apr, 2017
Additional Steps Required After Renewing your Office 365 SSO / Federated Domain Certificate
Problem If you use Office 365 and have a federated domain, this relies on important certificates to allow secure communications between your on premises systems, and the Microsoft Office 365 cloud. Most certificates have an expiry date and periodically needs to be renewed. Usually, you will...
Articles -> Third Party Products -> Windows Server -> Troubleshooting
28 Mar, 2017
ISRMOT-174 - Stone / Gigabyte MW50-SV0 - Workstation Motherboard Specification, Layout and Manual
Motherboard Specification Intel C612 chipset Socket R3 (LGA2011-3) supporting 22nm Haswell-E processors and 14nm Broadwell-E processors Eight DDR4 memory sockets - Supporting a maximum 256GB @ 2400MHz using Registered memory 12 SATA 6.0GB/s ports (5 Primary Intel SATA ports, 4 Secondary Intel...
Articles -> Stone Branded Products -> Servers and Workstations
23 Mar, 2017
BOAMOT-477 - Stone / Asus X99-A - Motherboard Specification, Layout and Manual
Motherboard Specification X99 chipset Socket R3 (LGA2011-3) supporting 22nm Haswell-E processors Eight DDR4 memory sockets - Supporting a maximum 64GB @ 2133MHz Eight SATA6.0GB/s ports (grey ports support RAID 0, 1, 5, 10) One M.2 x4 socket One SATA Express port Realtek ALC1150 8 channel...
Articles -> Stone Branded Products -> Desktop PCs and All-in-One (AIO)
22 Mar, 2017
BOAMOT-462 / BOAMOT-473 - Motherboard Manual - Asus Q87M-E
Product Manual and Specification Highlights Please see the attached motherboard manual for the Asus Q87M-E - BOAMOT-462 / BOAMOT-473. Product specification: Intel Q87 chipset supporting ME, AMT and vPro. Socket 1150 supporting 22nm processor technology (Haswell only). 1 x 16x PCIe 3.0 Slot...
Articles -> Stone Branded Products -> Desktop PCs and All-in-One (AIO)
16 Mar, 2017
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