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How to Search the Knowledgebase for Stone Product Codes
01 Sep, 2018
The Stone Knowledgebase uses a text index to enable you to search for content. The standard search allows you to search for keywords or article text, with an advanced search option available so that you can restrict search to just keywords, for example. Stone product codes are made up of numbers...
Introduction
01 Sep, 2018
Welcome to the Stone Computers Knowledgebase! Dear Reader, The Knowledgebase has been provided so that you can gain access to the latest technical and customer service information for Stone Computers products and services. Please browse the menu tree on the left to view the information...

Recent Articles
BOAMOT-501 - Stone / Asus H310T R2.0 - Motherboard Specification, Layout and Manual
Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 SODIMM slots -...
rating 05 Mar, 2019 Views: 530
BOAMOT-500 - Stone / Asus A320M-R - Motherboard Specification, Layout and Manual
Motherboard Specification AMD A320 chipset. Socket AM4 supporting AMD Ryzen processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @...
rating 05 Mar, 2019 Views: 504
How to change the DMI Information a Stone / Asus Based System
Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone...
rating 01 Mar, 2019 Views: 3020
How Do I Configure my Server to use an Internet Time Service?
Using a Reliable Time Source A reliable time source is especially important if you use Windows Servers with Active Directory (AD). All servers and...
rating 26 Feb, 2019 Views: 2087
Windows 10 and Older Intel HD Graphics - Driver Availability and Compatibility
General Driver Advice for Windows 10 on Older Systems Older systems may not have a full set of hardware drivers available for running Windows 10....
rating 26 Feb, 2019 Views: 7062
How to Quickly Gather Hard Drive Health Information in Windows
Gathering SMART Information All modern hard drives keep SMART information which can be used to quickly tell if a hard drive has had any...
rating 18 Feb, 2019 Views: 2480
BOAMOT-492 - Stone / Asus H310M-A - Motherboard Specification, Layout and Manual
Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots -...
rating 13 Feb, 2019 Views: 267
BOAMOT-499 - Stone / Asus H310M-R R2.0 - Motherboard Specification, Layout and Manual
Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots -...
rating 13 Feb, 2019 Views: 514
BOAMOT-495 - Stone / Asus H310T - Motherboard Specification, Layout and Manual
Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 SODIMM slots -...
rating 13 Feb, 2019 Views: 507
BOAMOT-494 - Stone / Asus Q370M-C - Motherboard Specification, Layout and Manual
Motherboard Specification Intel Q370 chipset, with integrated AMT and vPro support. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake...
rating 13 Feb, 2019 Views: 441
BOAMOT-493 - Stone / Asus B360M-A - Motherboard Specification, Layout and Manual
Motherboard Specification Intel B360 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Four DDR4 DIMM slots -...
rating 13 Feb, 2019 Views: 39
Stone Classmate 3 Firmware Features - Information for Installing an Operating System and Using Disk Imaging Software
New UEFI Firmware Features The Stone Classmate 3 like many new tablets has been designed to provide the latest firmware features including: ...
rating 02 Jan, 2019 Views: 2661
Removing the Intel Graphics Tray Icon and Hotkey Program as Part of a Deployment
Scenerio When you Install the Intel HD Graphics Driver, the Intel tray Icon and Hotkey program are installed by default. In some situations it...
rating 20 Nov, 2018 Views: 8558
Business Continuity
Business Continuity Managing unplanned events and minimising disruption to our customer base is the key focus of our Business Continuity...
rating 26 Oct, 2018 Views: 288
Information Security - Recycling Services
Information Security - Recycling Services Minimising risks to data held on internal systems, websites and customer assets collected for recycling...
rating 24 Sep, 2018 Views: 347


Most Viewed
How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out
Problem Running the Realtek Audio Device Driver setup program appears to run normally, but then fails with the error code 0x000005b4 after a...
rating 05 Oct, 2015 Views: 167831
What is the ACPI\PNP0A0A Device? Where is the Driver for this?
The Device The device is a BIOS component found on Asus motherboards to allow Asus utilities and software to communicate with BIOS components....
rating 13 Feb, 2016 Views: 125075
How to Enable RAID Monitoring and Configuration Under ESXi 5.x
RAID Monitoring and Configuration with an Intel or LSI RAID Card Intel and LSI RAID cards provide tools for RAID system monitoring and...
rating 09 Jan, 2017 Views: 76957
How to Access the EFI Shell to carry out Systems Diagnostics or Updates
The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern...
rating 16 Sep, 2018 Views: 65286
Acer Tablet Switch 10 - Recovery Mode Touchscreen and Dockable Keyboard May not Work
Problem Customer that boot their Acer Switch 10 into recovery mode may find that the Touchscreen and dock may not function, resulting in recovery...
02 Dec, 2014 Views: 62814
How to Clear the CMOS / BIOS Settings on an Intel Desktop Board
Clearing the CMOS The method used to clear the CMOS settings on an Intel Desktop motherboard is different to the method used on Asus or MSI...
rating 12 Oct, 2013 Views: 50134
How to Deploy a Computer Startup Script via Group Policy
Use the method below to push out a computer startup script via Group Policy. Computer startup scripts are a useful way of making changes that need...
rating 06 May, 2014 Views: 42585
Outlook clients report a Certificate name Mismatch after an SSL Certificate is added to an Exchange Server
Scenario You are running Exchange 2007 or Exchange 2010 Your client PCs are running Outlook 2007 or higher You add an SSL certificate to your...
rating 22 Oct, 2013 Views: 39660
Acer Aspire Switch10 (SW5-011) Won't Switch on
Problem Sometimes you may find that when you switch on your Acer Aspire Switch10 you get no signs of life, regardless of how long the unit...
02 Dec, 2014 Views: 36239
How to Clear the CMOS / BIOS Settings on an MSI H61M Motherboard
Clearing the CMOS The method used to clear the CMOS settings on a Stone / MSI H61M motherboard is different to the method used on the Intel...
rating 12 Oct, 2013 Views: 32955
How to Fix System Center Endpoint Protection Automatic or Manual Updates Not Working
Problem When you manually try and update System Center Endpoint Protection, you get an error message stating that definitions couldn't be...
rating 02 Jan, 2014 Views: 27917
MSI H81M-P33 - BOAMOT-464 - How to Enable Wake from Sleep (S3 state) using USB or PS/2 Devices
USB Wake from Sleep By default, systems that include the MSI H81M-P33 motherboard and were produced before 16/1/2014 will not wake from sleep...
rating 04 Feb, 2014 Views: 27239
SCCM 2012: Failed to Get Client Identity (80004005)
Issue Operating system deployment fails when you are re-imaging client computers using SCCM 2012. The problem occurs after the following...
rating 21 Nov, 2014 Views: 22483
USB 3.0 Controller Driver Issues and Work Around Summary
Issues There are a number of issues regarding USB 3.0 controllers primarily with Windows 7. This article highlights some of the more common...
rating 25 Jul, 2016 Views: 21730
Intel or LSI Hardware RAID Controller - System Not Booting from a Hardware RAID Card
System Not Booting from a Hardware RAID Card If your server is not booting from the RAID system - for example, the operating system does not...
rating 11 Aug, 2015 Views: 19431