A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:...

Stone Equinox / Storage Spaces Direct (S2D) Hyper-V Cluster UPS Shutdown Script Storage Spaces Direct (S2D) nodes provide disk resiliency to each other as part of the storage network. When an extended power outage occurs that exceeds the available battery runtime, it is important that a managed...

Sustainable Development Strategic management of our business which actively engages with all its stakeholders and seeks to turn potential issues into opportunities will ensure the Sustainable development of the business. The business has aligned its approach to the requirement of BS8900 for...

Zero to Landfill Accreditation Stone Technologies has a Valpak-accredited zero to landfill policy. This means that zero waste, including packaging waste, is sent to landfill. Our certification is here. Applies to: Company Policies, Certifications and Standards

Information Security - Internal IT Systems Minimising risks to data held on internal systems, websites and customer assets is of paramount importance. Stone Computers provides secure data handling and processing through effective Information Security Management aligned to various recognised...

What is BitLocker automatic device encryption BitLocker is a security technology incorporated into Microsoft Windows operating systems starting from Windows 8, which is intended to protect users by encrypting data stored on a device, or external storage media (such as USB hard disk drives). ...

Problem Running the Realtek Audio Device Driver setup program appears to run normally, but then fails with the error code 0x000005b4 after a long delay. Or you attempt to update the driver manually in device manager, using the driver INF file, and this again fails to update or install,...

The Device The device is a BIOS component found on Asus motherboards to allow Asus utilities and software to communicate with BIOS components. For example, Asus USB 3.0 UASP boosting software may need this device to be working. Drivers and Software This device is not installed by using the...

The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern servers. This provides an environment for troubleshooting and maintenance outside of the operating system. This article describes how to access the...

Clearing the CMOS The method used to clear the CMOS settings on an Intel Desktop motherboard is different to the method used on Asus or MSI motherboards. Use the instructions below to clear the settings. Intel Desktop Board CMOS Clear Instructions Method 1 Shut the system down. Find the...

Use the method below to push out a computer startup script via Group Policy. Computer startup scripts are a useful way of making changes that need to happen regardless of which user is logged on. This article is intended for system administrators who are new to using group policies. The...

Clearing the CMOS The method used to clear the CMOS settings on a Stone / MSI H61M motherboard is different to the method used on the Intel desktop board range. Use the instructions below to clear the settings. MSI CMOS Clear Instructions Ensure the system is switched off Short the JBAT1...