News
How to Search the Knowledgebase for Stone Product Codes
01 Sep, 2018
The Stone Knowledgebase uses a text index to enable you to search for content. The standard search allows you to search for keywords or article text, with an advanced search option available so that you can restrict search to just keywords, for example. Stone product codes are made up of numbers...
Introduction
01 Sep, 2018
Welcome to the Stone Computers Knowledgebase! Dear Reader, The Knowledgebase has been provided so that you can gain access to the latest technical and customer service information for Stone Computers products and services. Please browse the menu tree on the left to view the information...

Recent Articles
Stone N120 Netbook - Wireless Network not found, Poor Signal or Intermittent Connection
Problem There is a software issue that customers may experience on the Stone N120 Netbook whilst running Windows 7 that may cause the...
rating 08 Jan, 2020 Views: 2370
Stonebook Pro / Stonebook Lite User Manual, Hotkeys and Windows 7 Drivers
Stonebook Pro and StoneBook Lite Please find attached the user manual for the following Stone notebooks: Stonebook Pro P10A (n24_25ju) ...
rating 08 Jan, 2020 Views: 2222
Stone AIO M770/M780 - Unknown Device 'USB2.0-CRW'
Unknown Device: USB2.0-CRW The unknown device listed in device manager as 'USB2.0-CRW' is the card reader that is built into the M770 and M780 All...
rating 08 Jan, 2020 Views: 2768
How to Enable Wake-On-LAN on Systems with an Intel LAN Controller
Wake On LAN Wake on LAN from S5 (power-off) state on systems that include an Intel LAN / Ethernet Controller may require operating system...
rating 08 Jan, 2020 Views: 15881
Updated SCCM, WDS or MDT Driver Packs for Stone PCs, NUCs, Notebooks and Tablets
Available to Download from the Driver Finder SCCM / WDS / MDT Driver Packs for most current models of Stone systems are now available for...
rating 08 Jan, 2020 Views: 4881
Previously Available SCCM Driver Packs for Stone PCs and Notebooks
Previous Version Still Available Download Article retirement: As of 14/4/15, the content has been retired and replaced with an updated...
rating 08 Jan, 2020 Views: 2172
Where can I get an updated system BIOS for my Stone system? Do I need to update my BIOS?
We do not recommend that you update your BIOS unless you have a specific problem that needs resolving. In this instance, please contact Stone...
rating 08 Jan, 2020 Views: 4555
Stonebook Pro / Stonebook Lite - Airplane Mode Not Working, or Keeps Switching Off and On
Problem You are using Windows 10 on your Stonebook Pro or Stonebook Lite and the Airplane mode functionality is not working. You are unable to...
rating 08 Jan, 2020 Views: 531
Intel DH61WW / Intel DH61CR / Intel DH61DL Recommended BIOS Version
When to Flash Please only consider flashing this motherboard if you have a specific issue that is resolved by an update, for example the need to...
rating 07 Jan, 2020 Views: 12501
Windows Server Update Services (WSUS) Reports Error: Connection Error when trying to Perform Cleanup
Problem A previously working WSUS console reports Error: Connection error, when you try and run the WSUS Cleanup wizard, or when you try and...
rating 04 Dec, 2019 Views: 55
Information Security - Recycling Services
Information Security - Recycling Services Minimising risks to data held on internal systems, websites and customer assets collected for recycling...
rating 25 Nov, 2019 Views: 411
BOAMOT-483 / BOAMOT-490 - Stone / Asus H110T - Latest Stone Production BIOS
Security Advisory: In May 2017, Intel released details regarding a critical security issue present in some Intel business chipsets. The product...
rating 18 Nov, 2019 Views: 1609
How to change the DMI Information a Stone / Asus Based System
Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone...
rating 19 Aug, 2019 Views: 4297
My Intel RAID system is Beeping. What Should I Do?
Diagnosing Problems If your Intel hardware RAID system is beeping this almost always indicates a hardware fault. Faults need to be investigated...
rating 24 Jun, 2019 Views: 10874
Stone UniStand - Customer Assembly Guide
Please see attached for an assembly manual for customers wishing to mount their Stone ITX or Ultra-Small Form Factor (USFF) Stone PCs onto the...
rating 18 Jun, 2019 Views: 97


Most Viewed
How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out
Problem Running the Realtek Audio Device Driver setup program appears to run normally, but then fails with the error code 0x000005b4 after a...
rating 05 Oct, 2015 Views: 173747
What is the ACPI\PNP0A0A Device? Where is the Driver for this?
The Device The device is a BIOS component found on Asus motherboards to allow Asus utilities and software to communicate with BIOS components....
rating 13 Feb, 2016 Views: 136068
How to Access the EFI Shell to carry out Systems Diagnostics or Updates
The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern...
rating 16 Sep, 2018 Views: 89642
How to Enable RAID Monitoring and Configuration Under ESXi 5.x
RAID Monitoring and Configuration with an Intel or LSI RAID Card Intel and LSI RAID cards provide tools for RAID system monitoring and...
rating 09 Jan, 2017 Views: 79703
Acer Tablet Switch 10 - Recovery Mode Touchscreen and Dockable Keyboard May not Work
Problem Customer that boot their Acer Switch 10 into recovery mode may find that the Touchscreen and dock may not function, resulting in recovery...
02 Dec, 2014 Views: 76670
How to Clear the CMOS / BIOS Settings on an Intel Desktop Board
Clearing the CMOS The method used to clear the CMOS settings on an Intel Desktop motherboard is different to the method used on Asus or MSI...
rating 12 Oct, 2013 Views: 65688
How to Deploy a Computer Startup Script via Group Policy
Use the method below to push out a computer startup script via Group Policy. Computer startup scripts are a useful way of making changes that need...
rating 06 May, 2014 Views: 63159
How to Clear the CMOS / BIOS Settings on an MSI H61M Motherboard
Clearing the CMOS The method used to clear the CMOS settings on a Stone / MSI H61M motherboard is different to the method used on the Intel...
rating 12 Oct, 2013 Views: 44625
Outlook clients report a Certificate name Mismatch after an SSL Certificate is added to an Exchange Server
Scenario You are running Exchange 2007 or Exchange 2010 Your client PCs are running Outlook 2007 or higher You add an SSL certificate to your...
rating 22 Oct, 2013 Views: 41787
Acer Aspire Switch10 (SW5-011) Won't Switch on
Problem Sometimes you may find that when you switch on your Acer Aspire Switch10 you get no signs of life, regardless of how long the unit...
02 Dec, 2014 Views: 39930
How to Fix System Center Endpoint Protection Automatic or Manual Updates Not Working
Problem When you manually try and update System Center Endpoint Protection, you get an error message stating that definitions couldn't be...
rating 02 Jan, 2014 Views: 30033
MSI H81M-P33 - BOAMOT-464 - How to Enable Wake from Sleep (S3 state) using USB or PS/2 Devices
USB Wake from Sleep By default, systems that include the MSI H81M-P33 motherboard and were produced before 16/1/2014 will not wake from sleep...
rating 04 Feb, 2014 Views: 29154
Intel or LSI Hardware RAID Controller - System Not Booting from a Hardware RAID Card
System Not Booting from a Hardware RAID Card If your server is not booting from the RAID system - for example, the operating system does not...
rating 11 Aug, 2015 Views: 25749
USB 3.0 Controller Driver Issues and Work Around Summary
Issues There are a number of issues regarding USB 3.0 controllers primarily with Windows 7. This article highlights some of the more common...
rating 25 Jul, 2016 Views: 23064
SCCM 2012: Failed to Get Client Identity (80004005)
Issue Operating system deployment fails when you are re-imaging client computers using SCCM 2012. The problem occurs after the following...
rating 21 Nov, 2014 Views: 23063