Stone Computers Knowledgebase

Why can't I adjust the Screen Brightness of my Samsung Notebook in Windows 7?

Article ID: 323
Last updated: 14 May, 2016
Article ID: 323
Last updated: 14 May, 2016
Revision: 1
Views: 4234
Posted: 09 May, 2014
by Andrew Sharrad
Updated: 14 May, 2016
by Andrew Sharrad

Problem

  • The function key for adjusting the brightness doesn't work
  • The screen is too dim, especially when on battery, and cant be increased

Cause

This is caused by incorrect driver and/or application software being installed.

Resolution

  • Ensure that the Samsung Easy Settings Manager for Windows 7 for your model is installed
  • (Remove other Windows XP only Samsung applications that you may have installed - for example, the Samsung Easy Display Manager for the NP370R5E is only for use with Windows XP).
  • If the problem is still not resolved, use the Samsung specifically provided video driver
    • ​Often the Samsung Easy Settings Manager may only with the exact video driver version that it was designed for or tested with

​​

Tip: If you do have to downgrade to a specific Samsung provided video driver, you can prevent Windows Update from automatically re-upgrading the video driver by hiding the update which contains the driver.

Applies to:

  • Samsung Notebooks supported under Windows 7 such as the NP370R5E

This article was:  
Article ID: 323
Last updated: 14 May, 2016
Revision: 1
Views: 4234
Posted: 09 May, 2014 by Andrew Sharrad
Updated: 14 May, 2016 by Andrew Sharrad
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