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How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out
Problem Running the Realtek Audio Device Driver setup program appears to run normally, but then fails with the error code 0x000005b4 after a long delay. Or you attempt to update the driver manually in device manager, using the driver INF file, and this again fails to update or install,...
05 Oct, 2015
Views: 193310
What is the ACPI\PNP0A0A Device? Where is the Driver for this?
The Device The device is a BIOS component found on Asus motherboards to allow Asus utilities and software to communicate with BIOS components. For example, Asus USB 3.0 UASP boosting software may need this device to be working. Drivers and Software This device is not installed by using the...
13 Feb, 2016
Views: 176914
How to Access the EFI Shell to carry out Systems Diagnostics or Updates
The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern servers. This provides an environment for troubleshooting and maintenance outside of the operating system. This article describes how to access the...
16 Sep, 2018
Views: 173409
How to Clear the CMOS / BIOS Settings on an Intel Desktop Board
Clearing the CMOS The method used to clear the CMOS settings on an Intel Desktop motherboard is different to the method used on Asus or MSI motherboards. Use the instructions below to clear the settings. Intel Desktop Board CMOS Clear Instructions Method 1 Shut the system down. Find the...
12 Oct, 2013
Views: 116367
How to Deploy a Computer Startup Script via Group Policy
Use the method below to push out a computer startup script via Group Policy. Computer startup scripts are a useful way of making changes that need to happen regardless of which user is logged on. This article is intended for system administrators who are new to using group policies. The...
06 May, 2014
Views: 116188
How to Clear the CMOS / BIOS Settings on an MSI H61M Motherboard
Clearing the CMOS The method used to clear the CMOS settings on a Stone / MSI H61M motherboard is different to the method used on the Intel desktop board range. Use the instructions below to clear the settings. MSI CMOS Clear Instructions Ensure the system is switched off Short the JBAT1...
12 Oct, 2013
Views: 103556
Acer Tablet Switch 10 - Recovery Mode Touchscreen and Dockable Keyboard May not Work
Problem Customer that boot their Acer Switch 10 into recovery mode may find that the Touchscreen and dock may not function, resulting in recovery not being possible. Cause This is caused by the Windows Recovery Environment (WinRE) on the Switch 10 not including the necessary Intel I/O Drivers,...
02 Dec, 2014
Views: 90377
How to Enable RAID Monitoring and Configuration Under ESXi 5.x
RAID Monitoring and Configuration with an Intel or LSI RAID Card Intel and LSI RAID cards provide tools for RAID system monitoring and configuration. There are various CLI and GUI tools which can be used when an operating system is running, as well as RAID BIOS tools which can only be used...
09 Jan, 2017
Views: 86782
MSI H61M-P31/W8 Front Panel Connection
Stone / MSI H61M-P31 Front Panel Connection Unlike the Intel motherboards, the Front Panel Connector Header (JFP1) on the MSI H61M-P31 motherboard is not colour coded. The location and pin arrangement are shown below. JFP1 location ...
19 Aug, 2014
Views: 64925
Should I use Windows 10 x86 (32-bit) or x64 (64-bit)?
Whats the Difference? Windows 10 x86 (32-bit) is limited to using 4GB of RAM or less on PCs. Windows 10 x64 (64-bit) can use more than 4GB of RAM and it does this by using the AMD64 standard for 64-bit instructions. This needs the system to be able to support 64bit. Using 64-bit...
04 Mar, 2016
Views: 51305
Windows 10 and Older Intel HD Graphics - Driver Availability and Compatibility
General Driver Advice for Windows 10 on Older Systems Older systems may not have a full set of hardware drivers available for running Windows 10. Even if you have received the Windows Update prompt to upgrade to Windows 10 from Windows 7 or Windows 8.1, we recommend you consider the following...
26 Feb, 2019
Views: 50891
Outlook clients report a Certificate name Mismatch after an SSL Certificate is added to an Exchange Server
Scenario You are running Exchange 2007 or Exchange 2010 Your client PCs are running Outlook 2007 or higher You add an SSL certificate to your Exchange Server so that users do not see a certificate warning when connecting to your Outlook Web Access (OWA) web site. Your Outlook clients then...
22 Oct, 2013
Views: 45799
Acer Aspire Switch10 (SW5-011) Won't Switch on
Problem Sometimes you may find that when you switch on your Acer Aspire Switch10 you get no signs of life, regardless of how long the unit has been on charge or if it is plugged into the mains. Cause This is caused by the battery being in a state known as deep discharge. The battery is...
02 Dec, 2014
Views: 45169
Working with Windows Image Files (WIM) - How to Mount Them and Add Drivers
WIM Files Windows Image File are used to store boot-up images (for example, images that run Windows Setup from CD or USB, or Network Boot), Windows PE (again, from CD, USB or Network boot) or entire operating system images. Example: Most bootable media - CD drives and USB drives - will...
23 Nov, 2016
Views: 43190
Intel or LSI Hardware RAID Controller - System Not Booting from a Hardware RAID Card
System Not Booting from a Hardware RAID Card If your server is not booting from the RAID system - for example, the operating system does not appear and/or you get messages about the system trying to boot from the network, or possibly it the system boots into the EFI Shell - there are seven...
11 Aug, 2015
Views: 40762
MSI H81M-P33 - BOAMOT-464 - How to Enable Wake from Sleep (S3 state) using USB or PS/2 Devices
USB Wake from Sleep By default, systems that include the MSI H81M-P33 motherboard and were produced before 16/1/2014 will not wake from sleep using a USB or PS/2 keyboard or mouse. To wake the system from the S3 Sleep State (STR), you need to use the system's power button. Systems produced...
04 Feb, 2014
Views: 40549
Intel DH61WW / Intel DH61CR / Intel DH61DL Recommended BIOS Version
When to Flash Please only consider flashing this motherboard if you have a specific issue that is resolved by an update, for example the need to support Windows 8. BIOS 0116 Recommended The recommended BIOS version for these two motherboards is version 0116. We do not recommend the use of BIOS...
07 Jan, 2020
Views: 39187
How to Create a PFX Certificate File from a PEM File
How to Create a PFX Certificate File from a PEM File Problem Some certificate authorities (such as Let's Encrypt) only supply certificate in the form of a PEM file, which is not usable by many Windows services. In the case of Let's Encrypt, the PEM file may not have been generated as a part of...
14 Dec, 2020
Views: 37971
How can I Clear a TPM module or Recover from Authorisation Lockout?
Scenario TPM Modules can become locked when too many incorrect PIN attempts are made to access the information stored on the module. The number of failed attempts before lockout will vary depending on the TPM version (1.2 or 2.0) and in the case of TPM 2.0, the policies configured in the...
12 Apr, 2017
Views: 37660
Windows Server Update Services (WSUS) Reports Error: Connection Error when trying to Perform Cleanup
Problem A previously working WSUS console reports Error: Connection error, when you try and run the WSUS Cleanup wizard, or when you try and decline or delete obselete / superceeded updates The message is displayed around 3 minutes from when you started the operation Example: ...
30 Jul, 2021
Views: 35993
How to Fix System Center Endpoint Protection Automatic or Manual Updates Not Working
Problem When you manually try and update System Center Endpoint Protection, you get an error message stating that definitions couldn't be updated, with an error code of 0x80070490. Automatic definition updates may not work and may report "Connection failed". Resolution You...
02 Jan, 2014
Views: 33698
How Do I Configure my Server to use an Internet Time Service?
Using a Reliable Time Source A reliable time source is especially important if you use Windows Servers with Active Directory (AD). All servers and systems in an AD environment should be running on exactly the same time. We recommend that you use an internet time source on your first Domain...
26 Feb, 2019
Views: 32183
Recovering a Failed LSI or Intel RAID Array
Recovering a Failed LSI or Intel RAID Array This article will show you how to recover a failed RAID 5 array on an Intel or LSI hardware RAID controller. The same or similar process can also be used with other RAID arrays such as RAID 1 or RAID 6. It is important to understand first how drive...
13 Feb, 2016
Views: 30511
How Do I Remove a User's Profile from the PC and the Server?
The User Profile In some situations it may be necessary to delete a user's network profile. This may be required when the profile has been corrupted. When roaming profiles are used, when a user logs onto a machine, their profile is downloaded from the server to the local machine. This means...
21 Dec, 2020
Views: 28599
Intel Wireless Display - Intel WiDi - Setup Guide (Windows 7, 8, Windows 8.1)
Intel WiDi Technology Setup Intel Wireless Display allows you to stream content including videos from your WiDi ready laptop to your WiDi compatible device. This is a great technology to take advantage of if you want to display pictures or videos on a larger screen such as an HD compatible...
15 Apr, 2016
Views: 26955
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