Problem A previously working WSUS console reports Error: Connection error, when you try and run the WSUS Cleanup wizard, or when you try and decline or delete obselete / superceeded updates The message is displayed around 3 minutes from when you started the operation ​​Example: ...

Information Security - Recycling Services Minimising risks to data held on internal systems, websites and customer assets collected for recycling is of paramount importance. Stone Computers provides secure data handling and processing through effective Information Security Management aligned to...

Security Advisory: In May 2017, Intel released details regarding a critical security issue present in some Intel business chipsets. The product referenced on this page is not expected to be impacted by this security issue. (For more details regarding the security issue present in some versions...

Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone / Asus based systems, with a 7 series chipset or later. You can use it to change the system serial number, chassis serial number or asset number. ...

Diagnosing Problems If your Intel hardware RAID system is beeping this almost always indicates a hardware fault. Faults need to be investigated and corrected promptly. The easiest way to do this is to always set up your servers or systems with the correct monitoring software when you install...

Please see attached for an assembly manual for customers wishing to mount their Stone ITX or Ultra-Small Form Factor (USFF) Stone PCs onto the Unistand. Applies to: SYSBAR-157 / CASMIS-236

INTNUC-10027 Product Specification, Layout and Manual Product highlights: Intel® Core™ i3-8109U processor, (3.0 GHz to 3.6GHz dual-core with hyper-threading, 4 MB cache, 28W TDP). Two SO-DIMM slots supporting up to 32 GB of 2400 MHz 1.2V DDR4 memory. Intel® Iris Plus 655 graphics,...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 SODIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Two SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2260/2280 storage...

Motherboard Specification AMD A320 chipset. Socket AM4 supporting AMD Ryzen processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz. Four SATA 6.0GB/s ports (gray). One PCIe 3.0 x16 slot (x16 mode). One PCIe 2.0 x1 slots. HDMI and VGA connectors supporting maximum...

Using a Reliable Time Source A reliable time source is especially important if you use Windows Servers with Active Directory (AD). All servers and systems in an AD environment should be running on exactly the same time. We recommend that you use an internet time source on your first Domain...

General Driver Advice for Windows 10 on Older Systems Older systems may not have a full set of hardware drivers available for running Windows 10. Even if you have received the Windows Update prompt to upgrade to Windows 10 from Windows 7 or Windows 8.1, we recommend you consider the following...

Gathering SMART Information All modern hard drives keep SMART information which can be used to quickly tell if a hard drive has had any reliability events so far during its life. The attached utility will gather information from all SATA hard drives in a system and generate an output file...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Four SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2242/2260/2280...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Four SATA 6.0GB/s ports (gray). One PCIe 3.0 x16 slot (x16 mode). One PCIe 3.0 x1...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 SODIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Two SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2260/2280 storage...

Motherboard Specification Intel Q370 chipset, with integrated AMT and vPro support. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Four DDR4 DIMM slots - Supporting a maximum of 64GB @ 2400MHz/2666MHz (CPU dependant). Six SATA 6.0GB/s ports (gray). One M.2 slot, with...

Motherboard Specification Intel B360 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Four DDR4 DIMM slots - Supporting a maximum of 64GB @ 2400MHz/2666MHz (CPU dependant). Six SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2242/2260/2280...

New UEFI Firmware Features The Stone Classmate 3 like many new tablets has been designed to provide the latest firmware features including: Rapid boot times (including support for Windows Fastboot). Support for Windows 8 secure boot. Support for other recent industry standards which...

Scenerio When you Install the Intel HD Graphics Driver, the Intel tray Icon and Hotkey program are installed by default. In some situations it is advantageous to remove these programs, for example, to prevent users accidentally rotating the screen. How this Can Be Done This can be done...

Business Continuity Managing unplanned events and minimising disruption to our customer base is the key focus of our Business Continuity Planning. A formal system aligned to ISO22301 has been implemented and is based on a comprehensive backup solution. Please find below the following...

Information Security - Internal IT Systems Minimising risks to data held on internal systems, websites and customer assets is of paramount importance. Stone Computers provides secure data handling and processing through effective Information Security Management aligned to various recognised...

Environmental Management Stone Computers effectively manages its impact on the Environment through the implementation of a management system aligned to ISO14001. The Senior Management Team actively progresses a programme of impact reductions annually. Please find below the following...

Recycling Permits and Certificates Stone Computers provides a range of in-house recycling services to enable the processing, recovery and re-use of materials under WEEE. Please find below the necessary permits and certificates. Please find below the following resources: Approved...

Sustainable Development Strategic management of our business which actively engages with all its stakeholders and seeks to turn potential issues into opportunities will ensure the Sustainable development of the business. The business has aligned its approach to the requirement of BS8900 for...

The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern servers. This provides an environment for troubleshooting and maintenance outside of the operating system. This article describes how to access the...