Problem Specific models of Intel LAN controller found on some Haswell systems and some older driver versions may intermittently cause excessive network broadcast traffic whilst the system is in sleep mode. Affected products include: Stone / Asus Q87M-E (BOAMOT-462 / BOAMOT-473) Stone / Asus...

Problem On some Intel servers a glitch with the RAID Copyback feature can cause the RAID Card to continue to beep even after a failed drive has been replaced. The system may start beeping again when the system is rebooted. Background The Intel RS2BL040 and RS2BL080 are 4 and 8 port...

Problem There is a software issue that customers may experience on the Stone N120 Netbook whilst running Windows 7 that may cause the following symptoms: Wireless networks may be completely unavailable. If wireless networks are visible, the signal strength may seem to be very...

Stonebook Pro and StoneBook Lite Please find attached the user manual for the following Stone notebooks: Stonebook Pro P10A (n24_25ju) Stonebook Pro P11A (n24_25ju) Stonebook Lite L10A (n24_25ju) Stonebook Lite L11A (n24_25ju) Note: The attached manual refers to Model A and Model...

Unknown Device: USB2.0-CRW The unknown device listed in device manager as 'USB2.0-CRW' is the card reader that is built into the M770 and M780 All in One chassis. Resolution Install the latest tested driver from the Stone Driver Finder. Applies to: SYSBRA-223 - Stone M780 AIO...

Wake On LAN Wake on LAN from S5 (power-off) state on systems that include an Intel LAN / Ethernet Controller may require operating system configuration so that the system wakes up when a magic packet is sent to the adapter. Install LAN driver: Install the latest tested driver from the...

Available to Download from the Driver Finder SCCM / WDS / MDT Driver Packs for most current models of Stone systems are now available for immediate download from the Stone Driver Finder. Attached is a summary of the models that are currently supported. The summary includes links to the...

Previous Version Still Available Download Article retirement: As of 14/4/15, the content has been retired and replaced with an updated version. This article will be removed in the future. SCCM Driver Packs for most current models of Stone system are now available for immediate donwload...

We do not recommend that you update your BIOS unless you have a specific problem that needs resolving. In this instance, please contact Stone support for assistance. We can help you diagnose any problem, and can give you all of the information you need for any BIOS update. If you would like to...

Problem You are using Windows 10 on your Stonebook Pro or Stonebook Lite and the Airplane mode functionality is not working. You are unable to switch on or off Airplane mode. Additionally, Airplane mode may keep on switching between showing as connected or turned off, and your wireless network...

When to Flash Please only consider flashing this motherboard if you have a specific issue that is resolved by an update, for example the need to support Windows 8. BIOS 0116 Recommended The recommended BIOS version for these two motherboards is version 0116. We do not recommend the use of BIOS...

Problem A previously working WSUS console reports Error: Connection error, when you try and run the WSUS Cleanup wizard, or when you try and decline or delete obselete / superceeded updates The message is displayed around 3 minutes from when you started the operation ​​Example: ...

Information Security - Recycling Services Minimising risks to data held on internal systems, websites and customer assets collected for recycling is of paramount importance. Stone Computers provides secure data handling and processing through effective Information Security Management aligned to...

Security Advisory: In May 2017, Intel released details regarding a critical security issue present in some Intel business chipsets. The product referenced on this page is not expected to be impacted by this security issue. (For more details regarding the security issue present in some versions...

Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone / Asus based systems, with a 7 series chipset or later. You can use it to change the system serial number, chassis serial number or asset number. ...

Diagnosing Problems If your Intel hardware RAID system is beeping this almost always indicates a hardware fault. Faults need to be investigated and corrected promptly. The easiest way to do this is to always set up your servers or systems with the correct monitoring software when you install...

Please see attached for an assembly manual for customers wishing to mount their Stone ITX or Ultra-Small Form Factor (USFF) Stone PCs onto the Unistand. Applies to: SYSBAR-157 / CASMIS-236

INTNUC-10027 Product Specification, Layout and Manual Product highlights: Intel® Core™ i3-8109U processor, (3.0 GHz to 3.6GHz dual-core with hyper-threading, 4 MB cache, 28W TDP). Two SO-DIMM slots supporting up to 32 GB of 2400 MHz 1.2V DDR4 memory. Intel® Iris Plus 655 graphics,...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 SODIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Two SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2260/2280 storage...

Motherboard Specification AMD A320 chipset. Socket AM4 supporting AMD Ryzen processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz. Four SATA 6.0GB/s ports (gray). One PCIe 3.0 x16 slot (x16 mode). One PCIe 2.0 x1 slots. HDMI and VGA connectors supporting maximum...

Using a Reliable Time Source A reliable time source is especially important if you use Windows Servers with Active Directory (AD). All servers and systems in an AD environment should be running on exactly the same time. We recommend that you use an internet time source on your first Domain...

General Driver Advice for Windows 10 on Older Systems Older systems may not have a full set of hardware drivers available for running Windows 10. Even if you have received the Windows Update prompt to upgrade to Windows 10 from Windows 7 or Windows 8.1, we recommend you consider the following...

Gathering SMART Information All modern hard drives keep SMART information which can be used to quickly tell if a hard drive has had any reliability events so far during its life. The attached utility will gather information from all SATA hard drives in a system and generate an output file...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Four SATA 6.0GB/s ports (gray). One M.2 slot, with M key, supporting 2242/2260/2280...

Motherboard Specification Intel H310 chipset. Socket LGA 1151v2 supporting 14nm Intel 8th Gen Coffee Lake processors. Two DDR4 DIMM slots - Supporting a maximum of 32GB @ 2400MHz/2666MHz (CPU dependant). Four SATA 6.0GB/s ports (gray). One PCIe 3.0 x16 slot (x16 mode). One PCIe 3.0 x1...