Stone Equinox / Storage Spaces Direct (S2D) Hyper-V Cluster UPS Shutdown Script Storage Spaces Direct (S2D) nodes provide disk resiliency to each other as part of the storage network. When an extended power outage occurs that exceeds the available battery runtime, it is important that a managed...

Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone / Asus based systems, with a 7 series chipset or later. You can use it to change the system serial number, chassis serial number or asset number. ...

Stone STEPER STEPER is designed to ensure that Teams Policies and user licensing is automatically configured or deployed for new users in your M365 environment. It is can be used in conjunction with a manual or automatic data import via Microsoft School Data Sync (SDS) v1. By default, is it...

What does this fix? This firmware is designed to update the ANX chip in the notebook that controls the USB-C DisplayPort. The update brings better compatibility with external USB-C connected monitors and docking stations. Prerequisites The following instructions apply to the 11th gen...

What does this fix? This firmware is designed to update the ANX chip in the notebook that controls the USB-C DisplayPort. The update brings better compatibility with external USB-C connected monitors and docking stations. Prerequisites The following instructions apply to the 10th gen...

The Hardware System Event Log (SEL) - Introduction The hardware SEL is a function of most server motherboards. The baseboard management controller (BMC) records hardware events, including most health events, into an area of the motherboard non-volatile memory. In other words, this event log can...

Introduction The SysInfo tool (System Information Retrieve Utility) is a utility available for most S2400 and S2600 systems. It records the hardware SEL Log but additionally lots of other useful diagnostic information. When trying to debug an issue, it is usually easiest to retrieve the basic...

Cloned copy of Microsoft Windows Boots to a Black Screen Problem You clone a copy of Windows from one hard drive to another by copying the entire disk, using disk cloning tools The copy of Windows starts to boot, and then hangs a black screen You may also see a mouse cursor, but other than...

Information Included with the purchase of StonePC Mini (v2) there is a Cable Management Cover and VESA Mounting Bracket, for which you will find the installation guidance document attached to this article. Applies to: PCMSYS-110/111/113/113 - StonePC Mini (v2) chassis

Motherboard Specification AMD A520 chipset. Socket AM4 supporting AMD Ryzen 5000 Series / 5000 G-Series / 4000 Series / 4000 G-Series desktop processors. Four DDR4 DIMM slots - Supporting a maximum of 128GB @ 2400MHz/2666MHz/2800Mhz/2933MHz/3200MHz (CPU dependant). Four SATA 6.0GB/s ports...

Motherboard Specification Intel H610 chipset. Socket LGA 1700 (socket V) supporting Intel 7, 12th Gen Alder Lake and 13th Gen Raptor Late processors. Intel Platform Trust Technlogy (firmware TPM 2.0). Two DDR4 SODIMM slots - Supporting a maximum of 64GB @ 2666MHz/2800MHz/2933MHz/3200MHz (CPU...

Problem There is a software issue that customers may experience on the Stone N120 Netbook whilst running Windows 7 that may cause the following symptoms: Wireless networks may be completely unavailable. If wireless networks are visible, the signal strength may seem to be very...

Problem Some customers have reported that their NT310 Stone laptop may intermittently beep unexpectedly. When the problem occurs, the laptop will beep every few seconds until rebooted or it shuts down. Cause There are several possible causes for this: The battery is not installed...

Problem Specific models of Intel LAN controller found on some Haswell systems and some older driver versions may intermittently cause excessive network broadcast traffic whilst the system is in sleep mode. Affected products include: Stone / Asus Q87M-E (BOAMOT-462 / BOAMOT-473) Stone / Asus...

Stonebook Pro and StoneBook Lite Please find attached the user manual for the following Stone notebooks: Stonebook Pro P10A (n24_25ju) Stonebook Pro P11A (n24_25ju) Stonebook Lite L10A (n24_25ju) Stonebook Lite L11A (n24_25ju) Note: The attached manual refers to Model A and Model...

Problem Haswell systems based on Intel 8 Series / Haswell chipsets with a Realtek LAN Controller fitted may experience LAN connectivity issues after using out of date LAN driver software under Windows. These systems were shipped in 2014 and 2015. These include: Stone NT310-H (NOTCHA-260) ...

Wake On LAN Wake on LAN from S5 (power-off) state on systems that include an Intel LAN / Ethernet Controller may require operating system configuration so that the system wakes up when a magic packet is sent to the adapter. Install LAN driver: Install the latest tested driver from the...

Unknown Device: USB2.0-CRW The unknown device listed in device manager as 'USB2.0-CRW' is the card reader that is built into the M770 and M780 All in One chassis. Resolution Install the latest tested driver from the Stone Driver Finder. Applies to: SYSBRA-223 - Stone M780 AIO...

Problem - Sound Does not Automatically Mute If you use the Asus H81T with the Mitac M770 or M780 chassis, in some situations plugging a device into the headphone jack may not automatically mute the main sound output. Cause This is caused by the use of outdated Realtek HD Audio driver software....

Problem You are using Windows 10 on your Stonebook Pro or Stonebook Lite and the Airplane mode functionality is not working. You are unable to switch on or off Airplane mode. Additionally, Airplane mode may keep on switching between showing as connected or turned off, and your wireless network...

Previous Version Still Available Download Article retirement: As of 14/4/15, the content has been retired and replaced with an updated version. This article will be removed in the future. SCCM Driver Packs for most current models of Stone system are now available for immediate donwload...

We do not recommend that you update your BIOS unless you have a specific problem that needs resolving. In this instance, please contact Stone support for assistance. We can help you diagnose any problem, and can give you all of the information you need for any BIOS update. If you would like to...

Available to Download from the Driver Finder SCCM / WDS / MDT Driver Packs for most current models of Stone systems are now available for immediate download from the Stone Driver Finder. Attached is a summary of the models that are currently supported. The summary includes links to the...

Zero to Landfill Accreditation Stone Technologies has a Valpak-accredited zero to landfill policy. This means that zero waste, including packaging waste, is sent to landfill. Our certification is here. Applies to: Company Policies, Certifications and Standards

Motherboard Specification Intel Q670 chipset. Socket LGA 1700 (socket V) supporting Intel 7, 12th Gen Alder Lake and 13th Gen Raptor Lake processors. Integrated TPM 2.0. Intel vPro and AMT technology built in. Four DDR5 DIMM slots - Supporting a maximum of 128GB @ 4800MHz. Six SATA 6.0GB/s...