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News
How to Search the Knowledgebase for Stone Product Codes
01 Sep, 2018
The Stone Knowledgebase uses a text index to enable you to search for content. The standard search allows you to search for keywords or article text, with an advanced search option available so that you can restrict search to just keywords, for example. Stone product codes are made up of numbers...
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Applying, Setting or Enforcing Teams Policies and Other Settings for Microsoft M365 Users - Stone STEPER
Stone STEPER STEPER is designed to ensure that Teams Policies and user licensing is automatically configured or deployed for new users in your M365 environment. It is can be used in conjunction with a manual or automatic data import via Microsoft School Data Sync (SDS) v1. By default, is it...
11 Sep, 2024
Views: 1733
How to change the DMI Information on Stone / Asus Based Systems
Utility to Change DMI Information Please use the attached utility if you need to change the DMI information in either DOS or Windows on a Stone / Asus based systems, with a 7 series chipset or later. You can use it to change the system serial number, chassis serial number or asset number. ...
22 Aug, 2024
Views: 11830
How to Raise a Support Incident with Stone Managed Services
How to Get Help There are three main methods to request help under your Stone Assist or Stone Managed Services provision: Stone Managed Services Portal By Email By Phone Stone Managed Services Portal The Stone Managed Services portal provides an easy to use, fast and efficient way of...
19 Aug, 2024
Views: 1947
Stone Equinox / Storage Spaces Direct (S2D) Hyper-V Cluster UPS Shutdown Script
Stone Equinox / Storage Spaces Direct (S2D) Hyper-V Cluster UPS Shutdown Script Storage Spaces Direct (S2D) nodes provide disk resiliency to each other as part of the storage network. When an extended power outage occurs that exceeds the available battery runtime, it is important that a managed...
13 Jun, 2024
Views: 2085
How do I Get Into the RAID BIOS on my Intel UEFI Server?
UEFI Server The UEFI server firmware differs from legacy BIOS systems. With the UEFI mode switched on, the option ROM setup programs for devices such as RAID cards are not accessible using the history CTRL + R / CTRL + G etc. methods that were used previously. Instead, accessing the RAID card...
11 Jun, 2024
Views: 1866
BOAMOT-519/BOAMOT-520 - Stone / Asus A520M-A II - Motherboard Specification, Layout and Manual
Motherboard Specification AMD A520 chipset. Socket AM4 supporting AMD Ryzen 5000 Series / 5000 G-Series / 4000 Series / 4000 G-Series desktop processors. Four DDR4 DIMM slots - Supporting a maximum of 128GB @ 2400MHz/2666MHz/2800Mhz/2933MHz/3200MHz (CPU dependant). Four SATA 6.0GB/s ports...
01 May, 2024
Views: 1020
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How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out
Problem Running the Realtek Audio Device Driver setup program appears to run normally, but then fails with the error code 0x000005b4 after a long delay. Or you attempt to update the driver manually in device manager, using the driver INF file, and this again fails to update or install,...
05 Oct, 2015
Views: 192950
What is the ACPI\PNP0A0A Device? Where is the Driver for this?
The Device The device is a BIOS component found on Asus motherboards to allow Asus utilities and software to communicate with BIOS components. For example, Asus USB 3.0 UASP boosting software may need this device to be working. Drivers and Software This device is not installed by using the...
13 Feb, 2016
Views: 176468
How to Access the EFI Shell to carry out Systems Diagnostics or Updates
The EFI Shell The Extensible Firmware Interface (EFI) shell is effectively a small operating system built into the system motherboard on modern servers. This provides an environment for troubleshooting and maintenance outside of the operating system. This article describes how to access the...
16 Sep, 2018
Views: 173149
How to Deploy a Computer Startup Script via Group Policy
Use the method below to push out a computer startup script via Group Policy. Computer startup scripts are a useful way of making changes that need to happen regardless of which user is logged on. This article is intended for system administrators who are new to using group policies. The...
06 May, 2014
Views: 115918
How to Clear the CMOS / BIOS Settings on an Intel Desktop Board
Clearing the CMOS The method used to clear the CMOS settings on an Intel Desktop motherboard is different to the method used on Asus or MSI motherboards. Use the instructions below to clear the settings. Intel Desktop Board CMOS Clear Instructions Method 1 Shut the system down. Find the...
12 Oct, 2013
Views: 115885
How to Clear the CMOS / BIOS Settings on an MSI H61M Motherboard
Clearing the CMOS The method used to clear the CMOS settings on a Stone / MSI H61M motherboard is different to the method used on the Intel desktop board range. Use the instructions below to clear the settings. MSI CMOS Clear Instructions Ensure the system is switched off Short the JBAT1...
12 Oct, 2013
Views: 102914
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