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Found about 426 results |
Articles
My Laptop or Tablet Battery does not Last as Long as it Used To - Is it Faulty?
Stone Branded Laptops and Tablets Warranty Provision Our branded laptops and tablets are available with some of the best service offerings available in the industry, including next business day service options for a length of up to five years. The batteries on Stone branded product are...
Articles -> Stone Branded Products -> Laptops, Netbooks and Tablets -> Frequently Asked Questions (FAQ)
17 Feb, 2015
SYSMIS-170 - All in One Height Adjust Stand - Customer Assembly Guide
Please see attached for an assembly manual for customers who wish to retrofit their M770 or M780 Stone All in One PC to the SYSMIS-170 Stone Height Adjustable stand when purchased seperately. Note: Customers who purchase their Stone AIO PC with a height adjust stand will only need to...
Articles -> Stone Branded Products -> Desktop PCs and All-in-One (AIO) -> Installation, Drivers and Software
10 Feb, 2015
What is Flight Mode? Why doesn't the wireless LAN indicator work on my laptop?
Flight Mode Flight or Airplane mode on modern laptops is a setting than can be used to ensure that all of the laptops internal wireless, bluetooth and 3G/4G connectivity is turned off. Laptops such as the Stone NT310-H and newer have a Wireless Flight mode status indicator which works the...
Articles -> Stone Branded Products -> Laptops, Netbooks and Tablets -> Frequently Asked Questions (FAQ)
28 Jan, 2015
How to use the Windows based SELVIEWER Tool
Instructions for the Windows Based Selviewer Tool The Windows based Selviewer does not normally require rebooting to get the hardware log files, making it a useful tool. The instructions below are a guide as there are different versions of the Windows Selview tool and some of them look...
Articles -> Stone Branded Products -> Servers and Workstations -> Troubleshooting
22 Jan, 2015
The SEL Log Does not Contain New Entries - How do I clear the Hardware SEL Log?
Limited SEL Log Storage Space The hardware event logs retained by the motherboard's Baseboard Management Controller (BMC) are stored in a limited capacity flash memory. When this memory has been filled, you will usually find that SEL events are not stored. For example, if you save a SEL log and...
Articles -> Stone Branded Products -> Servers and Workstations -> Troubleshooting
22 Jan, 2015
Preventing Accidental Purchases on Android Based Devices
Problem In-app purchases running up large bills on the Google play store. It is not always easy to spot an in-app purchase that charges you real money rather than in-game points or credits. If you are not careful, it is easy to spend hundreds or even thousands of pounds without realising...
Articles -> Help for Home Users -> Using your Tablet Computer
03 Dec, 2014
Acer Tablet Switch 10 - Recovery Mode Touchscreen and Dockable Keyboard May not Work
Problem Customer that boot their Acer Switch 10 into recovery mode may find that the Touchscreen and dock may not function, resulting in recovery not being possible. Cause This is caused by the Windows Recovery Environment (WinRE) on the Switch 10 not including the necessary Intel I/O Drivers,...
Articles -> Third Party Products -> Acer Laptops, Netbooks and Tablets -> Troubleshooting
02 Dec, 2014
Acer Aspire Switch10 (SW5-011) Won't Switch on
Problem Sometimes you may find that when you switch on your Acer Aspire Switch10 you get no signs of life, regardless of how long the unit has been on charge or if it is plugged into the mains. Cause This is caused by the battery being in a state known as deep discharge. The battery is...
Articles -> Third Party Products -> Acer Laptops, Netbooks and Tablets -> Troubleshooting
02 Dec, 2014
How to Access the Direct Console User Interface on an ESXi Host
Direct Console User Interface (DCUI) The DCUI is the console interface normally displayed on the real monitor output of an ESXi host. This is the black and orange screen that you may access directly to manually shut down the host, for example, without using the VSphere client. It is possible to...
Articles -> Stone Branded Products -> Servers and Workstations
02 Dec, 2014
How to Fix Missing Reset and Refresh Options in Windows 8
Problem if you attempt to either factory reset or refresh a machine with Windows 8, in some situations you may find that the options are missing, or you may be prompted for installation media. Cause This is a software problem where the recovery storage area is marked as disabled. Normally,...
Articles -> Stone Branded Products -> Desktop PCs and All-in-One (AIO) -> Troubleshooting
02 Dec, 2014
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