Acer Travelmate P258-M Won't PXE Boot or is Very Slow to Transfer System Images

Article ID: 627
Last updated: 24 Aug, 2017
Revision: 5
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Posted: 15 Nov, 2016
by Andrew Sharrad
Updated: 24 Aug, 2017
by Andrew Sharrad

Problem

  • You may find that the Acer Travelmate P258-M will only intermittently start the PXE process and contact the TFTP server.
  • Even if the PXE process is started, when you try and download or transfer the operating system image as part of a deployment process, the transfer is very slow, or fails regularly.

Cause

This issue is caused by a problem with the Intel Management Engine firmware. Acer have released a new Management Engine firmware and BIOS combination to solve this problem. The new BIOS is version 1.16.

Resolution

Download the replacement Acer P258-M Management Engine Firmware and BIOS combination, and follow the upgrade instructions attachedor included with the download.

Note: Please ensure you follow the flashing instructions precisely. Flashing the BIOS component without the Management engine upgrade may not resolve the issue and could lead to other problems.

Applies to:

  • Acer Travelmate P258-M
Attached files
item Acer Travelmate P258-M Flash ME3 and BIOS Instructions.pdf (315 kb) Download

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