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This is caused by the Intel Quiet boot setting on the server board BIOS. This causes the Intel splash screen to be displayed; all RAID and system error messages are hidden behind it. This means that any RAID card prompts (i.e. something that requires a key-press or some action) causes the system to appear to hang, as you never see the instructions. The system will not enter the BIOS until the RAID card BIOS completes.
This can happen either after motherboard or RAID card replacement, or on a system that has been running fine but has experienced a RAID event (such as a failed volume, card fault or RAID battery issue) causing the RAID card to start to need corrective action during the boot process.
In this situation you may find that waiting for the BIOS setup to appear may happen after a considerable wait - for example, after the RAID card times out - but often this is not the case. You need to disable Quiet boot in the BIOS but in order to gain access to the BIOS you will need to remove the RAID card from the system.
Disable Quiet Boot
This will enable you to see all of the POST messages and see the RAID BIOS start.
Article ID: 287
Last updated: 11 Mar, 2014
Posted: 20 Feb, 2014 by Andrew Sharrad
Updated: 11 Mar, 2014 by Andrew Sharrad
Replacing Failed Drives Connected to Intel RS2BL040 or Intel RS2BL080 RAID Cards Running Firmware 0104