General Windows tips and tricks
Create a Account for Children in Windows 7
User Accounts It is better to have separate Windows accounts for adults and children so that children cannot make changes that will affect everyone who uses the computer, such as deleting files that are required for the computer to work. We recommend that the children's accounts are Standard...
rating 17 Apr, 2014 Views: 972
Creating and Configuring A Child User Account in Windows 8.1
Creating and Configuring A Child User Account in Windows 8.1 If you have kids that use a PC, notebook or tablet running Windows 8.1, it is a good idea to create a separate account for them so the adults accounts can have unrestricted web access and the kids accounts can be configured with any...
rating 17 Apr, 2014 Views: 1605
Disk Defragmentation - How to Speed Up your System
As files and programs are opened and closed on your system they can become ‘fragmented’ or split up and over time it can slow down your PC or notebook. Windows has a built in disk defragmenter program which puts the files and programs back in order and helps speed up your PC / notebook. ...
rating 14 May, 2014 Views: 1001
How Do I Reserve My Free Windows 10 Upgrade?
Free Upgrade Customers with eligible copies of Windows 7, 8 or 8.1 will see an upgrade message in the system taskbar, near the clock. This message will have a small Windows icon that you can click on. If you hover over the icon you will see 'Get Windows 10' shown and clicking it will display...
rating 29 Jul, 2015 Views: 1078
How to Fix Missing Reset and Refresh Options in Windows 8
Problem if you attempt to either factory reset or refresh a machine with Windows 8, in some situations you may find that the options are missing, or you may be prompted for installation media. Cause This is a software problem where the recovery storage area is marked as disabled. Normally,...
rating 02 Dec, 2014 Views: 2994
How to Free up Space on Your Hard Drive and Improve Performance
Freeing Up Space on Your Hard Drive After a while your hard disk can become cluttered up with unwanted ‘junk’ files and this can affect the performance of your PC or notebook. One of the best ways to clean up the hard drive is to run the Windows “Disk Cleanup”. Steps Click on the...
rating 30 Jul, 2014 Views: 823
I am Running NetIntelligence and Want to Upgrade to Windows 10. Will this Work?
NetIntelligence and Windows 10 NetIntelligence is not yet compatible with Windows 10. If you upgrade to Windows 10 you will find that the internet filtering stops working. Recommendation: If you have NetIntelligence installed we recommend that you wait on upgrading to Windows 10. This...
rating 11 Sep, 2015 Views: 1086
Making Content Appear Bigger in Windows 8
If you find the screen difficult to read in Windows 8 you can increase the size of content to make it easier. To do this follow these steps: Go to the desktop by clicking the 'Desktop' tile on the start screen Right-click on an empty part of the desktop Click on 'Screen resolution' Click...
rating 16 Aug, 2014 Views: 680
Making Web Pages Easier to Read in Internet Explorer 11
If you find web pages difficult to read in Internet Explorer 11 you can use the zoom control to make the page appear bigger. To do this either: Click the cog in the top right corner, hover over 'Zoom', then select a zoom level over 100% for the web page to appear bigger. Use the keyboard...
rating 16 Aug, 2014 Views: 852
My Windows Password Keeps Expiring, How do I Stop this from Happening?
Why Does Windows Request a New Password Occasionally? Depending on how your Windows User Account was created, Windows may ask you to change your login password occassionally, sometimes every 42 days. This is a security feature aimed at businesses. If you are a home user, this password request...
rating 13 Feb, 2016 Views: 1098
Using the Windows Store to Install an App
Using the Windows Store to Install an App With the release of Windows 8, you now have access to the Windows Store to download and install apps for your computer. There are many useful learning apps and games that can be downloaded to pass the time and help as a learning tool. Some apps have a...
rating 20 Aug, 2014 Views: 1076
What Should I do Before Trying to Upgrade to Windows 10?
Support For Windows 10 Windows 10 has just been released and many customers are looking to try out the new features. We've written a short list of things to do below to help it go smoothly. Reserve Your Copy Use the Compatibility Checker See which Version of Windows 10 you will be...
rating 13 Feb, 2016 Views: 1183
When and How to Use System Restore
When to Use System Restore System restore allows you to undo recent changes to the software of your Windows system. For example, you may have installed a new program or software driver and the system is now unreliable. You could use System Restore to roll back changes to an earlier point in time...
rating 30 Jul, 2014 Views: 1080
Where Can I get Windows 7 Media or CDs / DVDs from? Where Can I get Recovery Media?
Recovery Media If you need recovery media for Windows 7, this can be downloaded directly from Microsoft. The download will give you an ISO file that can be burnt to DVD, or you can use an additional tool to copy the ISO file to a USB pen drive. To get started you will need your Windows 7...
rating 01 Jun, 2015 Views: 932
Where is my Windows 8 Product Key or COA?
Where is the Product Key? Microsoft made an improvement to its activation process in Windows 8 meaning all machines built with this operating system installed no longer have a COA label affixed to them. A digital key is incorporated into the BIOS of the machine by Stone Computers in the factory. ...
rating 11 Sep, 2015 Views: 965