Acer Travelmate P258-M Won't PXE Boot or is Very Slow to Transfer System Images

Problem

You may find that the Acer Travelmate P258-M will only intermittently start the PXE process and contact the TFTP server.
Even if the PXE process is started, when you try and download or transfer the operating system image as part of a deployment process, the transfer is very slow, or fails regularly.

Cause

This issue is caused by a problem with the Intel Management Engine firmware. Acer have released a new Management Engine firmware and BIOS combination to solve this problem. The new BIOS is version 1.16.

Resolution

Download the replacement Acer P258-M Management Engine Firmware and BIOS combination, and follow the upgrade instructions attached or included with the download.

Note: Please ensure you follow the flashing instructions precisely. Flashing the BIOS component without the Management engine upgrade may not resolve the issue and could lead to other problems.

Applies to:

Acer Travelmate P258-M