BOAMOT-482 - Stone / Asus Q170M-C - KMS Activation not Working / ACPI_SLIC Tables Missing

Problem

Cause

This issue is caused by Asus BIOS version 3016, released on 5/1/17. Stone have not released this BIOS for use on Stone products, meaning that this issue can only occur when the stock Asus BIOS has been used from the Asus website, or by using the Internet update feature from within the BIOS itself.

To check which BIOS version you have, press DEL to Enter the BIOS setup when prompted, straight after turning on the machine. On the homepage, check the BIOS version as below.

Resolution

Upgrade to BIOS 3019 or later:

Follow the steps in the normal article which shows you how to apply the update and ensure you are downloading version 3019 or later.

Note: We recommend where possible that only Stone customised BIOSes are uses on these motherboards. Stone customised BIOSes can be identified by the Stone pebble logo being briefly displayed when the system is turned on. The BIOS identifiers or version numbers are the same as the reference Asus' BIOS.

Applies to:



Article ID: 651
Last updated: 22 Jan, 2017
Revision: 8
Stone Branded Products -> Desktop PCs and All-in-One (AIO) -> Troubleshooting -> BOAMOT-482 - Stone / Asus Q170M-C - KMS Activation not Working / ACPI_SLIC Tables Missing
https://kb.stonegroup.co.uk/index.php?View=entry&EntryID=651