Stonebook Pro / Stonebook Lite - Airplane Mode Not Working, or Keeps Switching Off and On

Problem

You are using Windows 10 on your Stonebook Pro or Stonebook Lite and the Airplane mode functionality is not working. You are unable to switch on or off Airplane mode. Additionally, Airplane mode may keep on switching between showing as connected or turned off, and your wireless network connection may not be reliably available.

Cause

If you have downloaded the Windows 10 x64 Airplane mode driver from our Driver Finder before 24/8/16, you may have the wrong version installed.

Resolution

Please uninstall your existing Airplane mode software, download the updated version and install it. The new version can either be downloaded from the Driver Finder, or here.

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Please Note: If you upgrade from Windows 8.x to Windows 10, you will also need to uninstall the old Airplane mode driver and install the specific Windows 10 version above.

Applies to:


Article ID: 610
Last updated: 14 Nov, 2022
Revision: 7
Stone Branded Products -> Laptops, Netbooks and Tablets -> Troubleshooting -> Stonebook Pro / Stonebook Lite - Airplane Mode Not Working, or Keeps Switching Off and On
https://kb.stonegroup.co.uk/index.php?View=entry&EntryID=610