How to Uninstall Netintelligence [NI]

Requirements

You will need the following to be able to uninstall the NetIntelligence software:

Uninstall Password
Internet Connection

To get the Uninstall password you will need to contact Stone Support. You will be asked for your machine serial number and your contact details for your NetIntelligence account. Stone support may also guide you through obtaining the NetIntelligence SUC code or Asset key from your machine in order to generate the Uninstall password.

Instructions

When you have your uninstallation password, and while connected to the internet, please follow these instructions:

Go into Control Panel
Then, depending on your system, click on Programs and Features, or under Programs, Uninstall a Program
Find Netintelligence Home Edition in the list of programs and click on it.
Click on Uninstall / Change

The uninstaller will then ask you the uninstall password. Type in the password exactly and and press "Continue".

Note: Please ensure you type the password exactly as given, including capital and lower case letters.