Problem

You may receive Windows Update Error 0x8024402F even if the system has been reimaged.

Products

Any desktop or laptop product running Microsoft Windows 7 or Windows 8.

Root Cause

This is caused by a problem with the Microsoft .NET Framework 4 Client Profile.

Resolution

Unninstall the Microsoft .NET Framework 4 Client Profile:

1. Start->Control Panel->Programs and Features

2. Locate the Microsoft .NET Framework 4 Client Profile

3. Right click and then select Uninstall / Change

4. Confirm that you want this component to be uninstalled. This may take a few minutes.

5. Restart the system.

6. When the system has reboot, re-run Windows Update and as normal.

Applies to:

• All Desktop and Laptop products running Windows 7 or Windows 8.