Problem
- You may find that the Acer Travelmate P258-M will only intermittently start the PXE process and contact the TFTP server.
- Even if the PXE process is started, when you try and download or transfer the operating system image as part of a deployment process, the transfer is very slow, or fails regularly.
Cause
This issue is caused by a problem with the Intel Management Engine firmware. Acer have released a new Management Engine firmware and BIOS combination to solve this problem. The new BIOS is version 1.16.
Resolution
Download the replacement Acer P258-M Management Engine Firmware and BIOS combination, and follow the upgrade instructions attached or included with the download.
Note: Please ensure you follow the flashing instructions precisely. Flashing the BIOS component without the Management engine upgrade may not resolve the issue and could lead to other problems.
Applies to: