Stone N120 Netbook - Wireless Network not found, Poor Signal or Intermittent Connection

Problem

There is a software issue that customers may experience on the Stone N120 Netbook whilst running Windows 7 that may cause the following symptoms:

Cause

This problem is caused by an incorrect version of the Hotkey software. If the Windows 8 version of the Hotkey software is used in Windows 7, the wireless card may not function correctly.

Resolution

Note: If you are having problems with the wireless system whilst logging onto a Windows / Active Directory domain, for example with group policies not being applied, or messages regarding servers not being available to authenticate usernames or passwords, please see the attached article for a solution.

Applies to:



Article ID: 296
Last updated: 14 Nov, 2022
Revision: 10
Stone Branded Products -> Laptops, Netbooks and Tablets -> Troubleshooting -> Stone N120 Netbook - Wireless Network not found, Poor Signal or Intermittent Connection
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