How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out

Problem

​Scenario

This problem can occur on low power or low performance systems with large device drivers such as the Realtek Audio driver. Low power systems include those based on Intel Atom processors. High performance systems that can normally install even a large driver in a few moments will not benefit from the resolution below.

Cause

Windows has a Device Driver installation process timeout value. The long delay or time required to install a large driver on a slow or low energy system means that the system may hit the default or configured device driver timeout value - and then the device driver installation will be automatically aborted. You may receive a message that the timeout has expired and/or you may get an error code of 0x000005b4.

Resolution

Increase the driver installation timeout value, and then re-attempt driver installation.

This can be done either by editing the local system policy or by importing a registry file.

Method 1 - Modifying the Local System Policy

Method 2 - Import a Registry Settings File

As an alternative to the method above, import the attached registry file. To do this, download the attachment to this article, and extract the .reg registry settings file. Then double click on it to import the setting. Finally, re-attempt driver installation.

Note: We recommend that you disable anti-virus software whilst performing driver updates. This will improve driver installation reliability. Always remember to re-enable your anti-virus software afterwards.

Applies to:



Article ID: 289
Last updated: 05 Oct, 2015
Revision: 10
Third Party Products -> Desktop Operating Systems (Windows etc.) -> Troubleshooting -> How to fix: Realtek Audio Driver Wont Install - Error Code 0x000005b4 displayed, or driver update process times out
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